Frequently Asked Questions | Respan

Frequently Asked Questions

Answers to common questions about Respan: the platform, security and compliance, pricing, the LLM gateway, observability, evals, and getting started.

About Respan

What is Respan?

Is Respan the same as Keywords AI?

Who is Respan for?

Is Respan an AI gateway or an observability platform?

Security & compliance

Is Respan SOC 2 compliant?

How long does Respan retain logs and traces?

Can Respan be self-hosted?

Does Respan support HIPAA / sign a BAA?

Platform & compatibility

Which models and providers does Respan support?

How much latency does the Respan gateway add?

Does Respan support OpenTelemetry / OTLP?

Which languages and frameworks have SDKs?

Does Respan offer integrations?

Does Respan have an MCP server?

Getting started

How do I get started with Respan?

How do I create a new Respan API key?

How can I demo Respan?

What is Respan's pricing?

Gateway & routing

How do I add model fallback to Respan?

How do I add load balancers to Respan?

How do I add cost and rate limits to Respan?

Observability & evals

How long does it take for traces to appear in Respan?

How do I track LLM cost and tokens in Respan?

How do I set up error tracking in Respan?

How do I use Respan monitors?

How do I set up behaviors in Respan?

How do I create graphs in Respan?

How do I create prompts in Respan?

How do I create evaluations in Respan?

How can I use Respan for red-teaming?

Workspace & data

How can I use Respan with my team?

How do I create automations in Respan?

How do I create recurring reports with Respan?

How do I add webhooks to Respan?

How do I export data from Respan?

Does Respan have a status page?

How do I contact Respan for support?

Respan Demo Intro

The LLMops platform for observability, evals, prompt management, and AI gateway.

In this intro call, you can expect:

Requires confirmation

Link meeting